Case Studies
Order Tiger

How Order Tiger found the perfect payments provider

Order Tiger switched from Stripe to Ryft for omnichannel payment processing. They gained white-label payments, faster payouts, and marketplace-compliant infrastructure with straightforward integration across all platforms.

Table of contents
Author
Sinoea Kaabi
Sinoea Kaabi
Founder | Order Tiger
Challenge

Finding the right omnichannel payment provider for their business

Order Tiger is a digital ordering platform serving restaurants globally from its London headquarters. After integrating with multiple payment providers, including Stripe, Paysafe, and Checkout.com, founder Sinoea Kaabi found that none of them could handle the complex payment operations for his business efficiently.

Each created significant operational challenges:

  • Stripe: Complex, feature-heavy platform that was not user friendly
  • Checkout.com: Product misrepresentation and capabilities mismatch
  • Paysafe: Outdated technology and pricing discrepancies

"We’d worked under similar arrangements with other providers before working with Ryft; but their technology fell short, their platforms were far more complex than they needed to be, and the pricing we agreed on didn’t match what we were actually charged. We have none of these issues with Ryft.”

Solution

A strategic shift to seamless omnichannel payment processing

After speaking with numerous payment gateways, Sinoea decided to investigate Ryft further.

Detailed Evaluation Process

The initial impression led to comprehensive discussions:

  • Extensive conversations covering technical requirements
  • Transparent and detailed discussions on commercial terms
  • Thorough review of complex payment flow scenarios
  • Verification that Ryft could handle all use cases
    • KYC / AML for onboarding restaurants 
    • Automated split payments
    • Transaction monetisation to increase revenue

Why Order Tiger Chose Ryft

Three key factors made Ryft the clear choice:

Modern technology without complexity

  • SDKs available for all platforms
  • Straightforward integration process
  • Marketplace-compliant infrastructure
  • Customisable payment platform 

White-Label payment processing

  • Maintain a consistent brand experience
  • Keep all payment interactions in your ecosystem
  • Nurture trust and build customer loyalty

Commercial terms that make sense

  • Competitive rates that increase margins
  • Transparent pricing structure

"We have complex scenarios and everything was possible with Ryft. Despite our past experiences with payment service providers, Ryft gave us the assurances and confidence needed to commit to the project and feel as though we had a true partner to help us make our project a success.”

Results

Straightforward integration and partnership approach

After just over a year with Ryft, Order Tiger has found the payment partnership they needed.

Financial Impact

  • Competitive rates with transparent pricing
  • Faster payouts to improve cash flow

Operational Impact

  • Straightforward integration completed as promised
  • Modern technology handling complex payment scenarios
  • White-label payment processing maintaining brand identity
  • Marketplace-compliant infrastructure
  • Comprehensive SDK support for all platforms

The implementation proved as straightforward as promised. Ryft's modern and flexible technology handled all of Order Tiger's complex payment scenarios, validating Sinoea's confidence in the decision to switch from Stripe to Ryft.

Key Benefits

  • White-label payment processing maintaining brand identity
  • Modern technology without unnecessary complexity
  • Straightforward integration with SDKs for all platforms
  • Marketplace-compliant infrastructure
  • Faster payouts improving cash flow
  • Support for complex payment scenarios

Frequently asked questions

No items found.

Ready to get started?

Our payment experts are here to talk through your requirements and set you up for success.

Button Text