SwiftOrder Partners with Ryft to Scale Payments and Drive Growth
SwiftOrder is a platform dedicated to helping businesses embrace the digital era by making user-friendly online ordering systems accessible for quick-service retail businesses. SwiftOrder needed a reliable payments partner to support their growth.
SwiftOrder's search for a scalable payment partner
Their journey started with Stripe because of the initial ease of use. However, as SwiftOrder scaled and gained product-market fit, the limitations became evident:
- High fees and slow payouts: Clients repeatedly flagged Stripe’s high fees and lengthy payout times as significant issues.
- White-label solutions: Implementing white-label payment solutions with alternative vendors was difficult and included complex onboarding processes with poor support.
- Scalability concerns: With over 100 clients live, SwiftOrder could see that Stripe wasn’t able to offer the support or flexibility required to achieve their vision.
We increased our volumes believing it would make a difference to fee negotiations” explains Richard Fennell, Founder of SwiftOrder. “When we got to a previously agreed volume, Stripe continued to refuse negotiations. They didn’t view us as a partner, we were just a number.”
Set-up for success; implementation and onboarding
SwiftOrder made the switch after a quick and transparent decision-making process:
- A collaborative partnership: Ryft were able to provide dedicated technical support as part of an agreement created for SwiftOrder’s needs.
- Fast and simple integration: Ryft’s easy to implement API enabled a smooth transition. Now SwiftOrder’s customers can start taking payments straight after onboarding.
- Proactive support: Consistent guidance and support from Ryft meant SwiftOrder were able to quickly resolve any queries.
Working with Ryft has been a game changer,” explains Richard.
Scaling operations with transformative results
Since migrating to Ryft over a year ago, there have been transformative results:
- Significant cost savings: SwiftOrder’s clients are saving thousands compared to Stripe, making SwiftOrder a more attractive platform for businesses.
- Reliable support: Ryft consistently provides transparent communication and rapid resolution, especially during critical moments.
- Streamlined operations: SwiftOrder has been able to focus on growth and onboarding new clients while Ryft takes care of payments.
For SwiftOrder, Ryft has become more than a payment provider—it’s a true partner.
Ryft has been a great relationship to have. We can focus on growth while our payments are handled. Their support is fantastic, and they’re always there when we need them,” states Richard
Key Benefits
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